![]() Error: 'An email address needs to be set for this user in active directory' when trying to log in even though there is an email address present.Your account does not have permissions to view this site' and the SID.log says 'GetListOfMembersInGroups System.IndexOutOfRangeException' ![]() Description Common User Management / Permissions Errorsīelow there is a list of knowledge base articles describing the common errors related to MailEssentials User management and Permissions: If none provides a specific solution to your issue, follow the instructions in the Reviewing Logs section for details on where to locate the relevant debug logs in order to narrow down the root cause. Check the below list of knowledge base articles that discuss common issues related to the Access Control module. Some permissions errors are presented directly on the UI, while for others, you need to gather and review the debug logs. It also describes where to locate relevant logs related to user management and permissions. ![]() This article lists the knowledge base articles that provide resolutions or workarounds for common errors related to the Access Control module and user permissions.
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